Prices & Payment
prices and charges are shown in UK
pounds sterling, include any VAT payable, but exclude delivery charges.
total cost of your order will be the price of the products you order plus the
applicable delivery charges. All delivery charges are detailed during the
only deliver to the PAYPAL confirmed address. Any dates we specify for
delivery are approximate only and we shall not be liable for any losses, costs,
damages, charges or expenses caused by any delay in delivery.
charges are as detailed on the order page, however our couriers do make extra
charges for certain areas (Northern Ireland, Northern Scotland, Highlands &
Islands etc.) we will always inform should the delivery charge be more than
Cancellation & Returns
order can be cancelled at any time either before or up to seven days after
delivery by contacting us through EBAY messages
must be complete, unused and in 'as new' condition (e.g. if you have opened the
box to examine the product you must have done so without damaging or marking
the goods in any way). Goods should be returned with the original box, packing
and accessories. All software, CDs, must be sealed. Any 'Free Gifts' received
with the goods must also be returned.
will receive a full refund, and the cancellation is free of charge provided you
inform us that you intend to cancel within this seven day period and return the
goods within a reasonable period of time, refunds will not be issued until the
goods have been returned and checked. The cost of returning the item
purchased is your responsibility. We advise that you pack the item
securely and with enough packaging so it does not become damaged as this
would affect your refund. It can also be worth sending it by a
signed for or courier service
cannot cancel your order when: You are unable to provide proof of purchase. The
seal has been broken on any software or consumables. The goods were special
order to your specification.
there is a fault with your goods within the specified guarantee period, we will
normally offer a prompt repair, exchange or refund (at our discretion). Under
normal circumstances we will offer you the choice of an exchange or refund if
the fault occurs within 28 days of delivery.
qualify for a refund or exchange the goods must be: In otherwise 'as new'
condition, and complete with any accessories and free gifts offered with it
(and if possible, the original box and packing).
your goods develop a fault during the manufactures guarantee period (usually
twelve months from delivery), please email us at firstname.lastname@example.org we will be
happy to advise you on the action to take, as a speedy resolution to the
problem is always in mind.
do not cover faults caused by neglect, misuse or normal wear and tear.
Consumable items (e.g. batteries, film, ink cartridges, paper) are not covered
under the terms of the guarantee.
returning products you are advised to use an insured parcel service, which
requires a signature, as we cannot be held responsible for products lost or
damaged in transit.
returns policy does not affect your legal rights.
make every effort to ensure that all information contained on this website is
true and accurate. However errors can occur, if we discover an error in the
price or description of any product you have ordered, we will notify you
immediately and ask if you wish to proceed with your order.
images displayed on this website are provided for guidance only and are not
always an exact match to the goods which will be supplied.
other websites to which you link from this site are governed by their own terms
and conditions. We accept no responsibility or liability for the content or
operation of websites, which are not under our control. We are requested by law
to inform you that sales can be concluded in English only and that no public
filing requirements apply.