Postage and Combined Postage:
For UK buyer: the system can get combined postage automatically only on a computer, not mobile phone. Please contact us before sending payment, if your items have been not be combined together.
For international buyer: Unfortunately the system can not combine items for international purchases. Please request total before sending payment.
Please don't hesitate to contact us if you meet any problem.
Delivery service and time:
All orders are dispatched within 24 hours (Mon- Fri). We will contact customer within 24 hours, if order can not be dispatched due to a problem.
Orders paid for on Fridays and during the weekend will be sent on Monday.
Please allow 1 - 5 working days (1st class), 2-7 working days (2nd class).
Please contact us, if you won't receive your order in 14 days, occasionally mails do go missing in the post.
Note: special delivery services can be provided (Mon-Thurs), please contact us for a specific invoice for special delivery.
As the limit weights of royal mail are 2kg for 2nd class, 1 kg for 1st class. If your order is overweight, we will use other
Overseas deliveries will be sent by royal mail’s international airmail, the delivery time depends on airport checking and your local post service’s delivery time, normally it takes 5 - 14 days. If not receive order in 4 weeks, please contact us.
We don’t send mails to all countries. To some countries customers have to pay extra postage for international signed for, because many mails get lost to those countries such as Italy. If you can not find your country in our delivery list, please contact us for more detail.
If you are not fully satisfied with our products, please return it within 14 days for refund. The return item must be unused and in its original package and condition.
* Customer is responsible for shipping cost.
* Please agree our Shipping & Handling policy before purchase.