Delivery is Fast and Free *
We use a national carrier for quick deliveries throughout the United Kingdom; our couriers will deliver between the hours of 7am to 9pm.
Once you place an order and your order is ready to be dispatched you will receive a message with a link to choose a suitable day for delivery.
Alternatively, you can send us another message after placing your order and we will manually update your delivery date. Please note, delivery dates are subject to availability based on your location.
The day before delivery you will receive a text/eBay message with a delivery time. Unfortunately, delivery times cannot be chosen - they are based on delivery routes. Please note we do not supply guaranteed delivery times, only estimates. Any delivery changes must be made within 48 hours before delivery is scheduled.
Deliveries are made to the communal door of your property and couriers are not authorized to take items any further.
Upon accepting your order, you are confirming you have received it in good condition.
We do offer a Saturday delivery only available for selected areas, which is charged at a rate of £9.95. This can be made payable via PayPal when choosing your delivery date or by calling us.
* Please note free delivery is only available to "Mainland UK Only". Following post codes do not qualify for free delivery: AB, DD, DG, FK, TD, TR, PA, PH, IV, KW, KY.
* Please contact us before purchasing from the above postcodes and we can supply you with a delivery quote.
We DO NOT offer delivery to any Off-Shore Islands, this includes Northern Ireland, Jersey, Channel Islands etc.
For peace of mind, your item will be delivered fully insured and would be exchanged Free of Charge in any rare case of damage.
Goods can be returned within 14 days of purchase.
If you have changed your mind and want to return items, please contact us via eBay message and we will advise you on the returns process.
In the unlikely event that you receive faulty or damaged goods, we will offer a replacement or a refund, if the items are returned to us within 14 days of receiving.
We value our customers and customer satisfaction is our utmost priority.
We will do our best to provide first class service to our customers.
If for any unforeseen reason you are not satisfied with our product or service or for any other reason, please contact us via eBay message and we will do our best to resolve the issue.
CUSTOMER SERVICES - SALES - CARD PAYMENTS
PLEASE CALL 0121 568 4945
WE ARE OPEN MON - FRI 9AM-6PM, SAT-SUN 10AM-6PM